Bite Club Terms and Conditions

Dec 2022

These Terms are important so please read them carefully. They apply to your activities on the Market Street Ltd application (” App “).  Part 1 will always apply when you use the App but Part 2 of these Terms only applies when you log into the App. 

You should only use this App if you agree with these Terms.  When you click to accept the Terms, you will be legally bound by these Terms.  You can access these Terms at any time within the App.  

We may change these Terms from time to time so you should check back regularly to see if anything has changed but we will also notify you of any significant changes by email.  Changes will become effective from the next time that you access your account.

PART 1 General

1.1 We are Market Street Ltd and with registered address: 688 West Bay Road, George Town, Grand Cayman (” Company “, ” We “, ” Our ” or ” Us “). 
1.2 We own and operate Restaurants in the the Cayman Islands. We have decided to provide our customers with an App with various functionality related to our locations and any other services that we may make available through the App from time to time (“Services“).
1.3 If you have any questions about anything in these Terms, our Services or any technical issues with the App, then please email us at Alternatively, if you wish to make a complaint, then please email us at 

2.1 The App is for your own personal and non-commercial use only. 
2.2 When using the App and your Account, you agree not to: 
2.2.1 attempt to undermine the security or integrity of the App, our (or our suppliers’) computing systems or networks.  We will report any security breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them;
2.2.2 use, or misuse, the Services or App in any way which may impair the functionality of the Services or the App, or systems used to deliver the Services or App or impair the ability of any other user to use the Services or App;
2.2.3 attempt to gain unauthorized access to any materials other than those to which you have been given express permission to access or to the computer system on which the App is hosted;
2.2.4 transmit, or input into the Services or App, any files, content or data that may damage any other person’s computing devices or software, content that may be offensive, or are in violation of any law (including data or other material protected by copyright or trade secrets which you do not have the right to use);
2.2.5 create links to the App unless the Company gives you prior written consent;  
2.2.6 attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to deliver the Services or to operate the App except as is strictly necessary to use either of them for normal operation and other than as permitted by law;
2.2.7 impersonate any other person while using the App; 
2.2.8 conduct yourself in a vulgar, offensive, harassing or objectionable manner while using the App; or
2.2.9 use the App for any unlawful purpose. 


3.1 Our App and the Services are provided on an information-only basis and you should not rely on, or take (or not take) any decision based on any information, results, suggestions found on or obtained through our App.  Any actions or decisions that you take are entirely at your own risk. 3.2 Other than as set out in these Terms the App is provided on an “as is” and “as available” basis.  We make no representations or warranties of any kind, express or implied, as to the operation of the App or the Services or any information, content, materials or products included or referenced on the App. 3.3 We do our best to ensure that the information accessed through the App is accurate and up to date but cannot guarantee that this will always be the case.  3.4 We aim to make the App available to you all the time but sometimes it may be unavailable due to maintenance or to factors outside of our control, such as the internet.  3.5 We follow industry standards and processes to prevent against the introduction of viruses, malware and malicious attacks that may harm the App or the device that you use to access the App, but we cannot guarantee that the App will be totally free from viruses and malware. 3.6 We do not guarantee that the App will be compatible with all devices, hardware or software, including older versions of operating systems, which you or your device may use. 3.7 The App may contain links to third party web sites or programs that are not controlled by us.  We are not responsible for the content, terms and conditions, offers or privacy policies of such sites and programs. Your dealings with third party sites are solely between you and the applicable third party and you should read their terms and conditions and policies before using them.

4.1 We may change, modify, amend or remove some or all of the functionality or content on the App at any time.
4.2 You agree that we are free to use any comments, information or ideas contained in any feedback or communication you may send to us without compensation, acknowledgement or payment to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the App, Services or other products or services.
4.3 We and/or our licensors are the owners of the App, which includes (but without limitation) any software, applications and domains made available through it.
4.4 All intellectual property rights in the App, and the content, video, audio, graphics, logos, icons and service names which appear on the App (except for your profile picture and your other personal information that is contained in your account) belong, or are licensed, to us.  You do not have any rights to such intellectual property except as expressly set out in these Terms. 
4.5 These Terms do not exclude or limit our liability (if any) for:
4.5.1 death or personal injury caused by our negligence; 
4.5.2 fraud;
4.5.3 fraudulent misrepresentation; or
4.5.4 any matter which it would be illegal for us to exclude or attempt to exclude from our liability.
4.6. We are only liable to you for losses which you suffer as a direct result of our breach of these Terms and which are reasonably foreseeable.  We are not liable for any other losses or for business losses (including but not limited to loss of profits, contracts, goodwill or opportunity). 

5.1 You can request your Account be deleted by emailing us at, once your Account is deleted you will no longer be able to access your Account or the information held in your Account and these Terms will be terminated.
5.2 We may suspend your access to your Account or we may terminate your Account at any time and for any reason. We will tell you as soon as possible if we suspend or terminate your Account.

6.1 These Terms and all communications between us will be in English. No other languages will apply to these Terms.
6.2 You may not transfer any of your rights under these Terms to any other person. 
6.3 We may transfer any of our rights under these Terms to any person or ask any person to fulfil any aspect of it so long as the performance of these Terms is not affected.
6.4 Only you and we have any rights under these Terms.  No other person shall have any rights under these Terms.
6.5 These Terms will be governed by English law and any court proceedings related to these Terms must be taken at a court within England and Wales.

PART 2 Account Features

This Part applies to using features within your Account.  

1.1 If you do not register an account with us, then you will only be able to access a limited range of functionality within our App. To access the full range of functionality available on the App you must register an account (” Account “). 
1.2 You must be at least 18 (eighteen) years old and resident of the United Kingdom to register an Account with us.  The App is intended for use only in the Cayman Islands. 
1.3 You must ensure that your username and password are kept secure and confidential.  You are responsible for any activity on your Account.  It is your sole responsibility to monitor and control access to and use of your Account.  You agree to keep your information accurate, complete and current.
1.4 You may make copies of your information contained in your Account in any format and, in doing so, you may make copies of reasonable portions of the App and the material and content of the App and your Account.  

2.1 You can use the App to pay your tab. You will have to add your credit or debit card details to your Account. The App will save these details as your preferred payment method (” Stored Payment Details “). 
2.2 We reserve our right to change which credit, debit and card types are accepted through the App.
2.3 You may change your Stored Payment Details at any time.
2.4 By entering your Stored Payment Details and each time that you change your Stored Payment details, you confirm that the method of payment being used belongs to you.
2.5 If you choose to pay for your tab using the App, the tab will be paid by way of your Stored Payment Details. You will have the opportunity to review your tab in the App before you pay.
2.6 If you have used the App to start a tab but do not pay for your tab before leaving, we will automatically take payment using your Stored Payment Details.

3.1 We may choose to award you with offers or discounts which can be used or redeemed in our locations (” Rewards “). These Rewards will be made available and stored in the App.
3.2 All Rewards will only be redeemed as stated. Rewards cannot be exchanged for like for like, other similar items or for cash. Rewards will have no cash value.
3.3 Rewards are personal to you and may not be sold, transferred or assigned to another person. 
3.4 Rewards are for one-time use (unless specified otherwise). Once a Reward is redeemed, it will be automatically removed from your Account.
3.5 We will distribute and award Rewards in our sole discretion. We reserve the right to terminate, discontinue, cancel or amend any Rewards, including any already in your Account, at any time without notice to you.
3.6 Additional terms and conditions may apply to certain Rewards. These will be displayed with the Reward in your Account. 

We reserve the right to approve, deny or revoke participation in the Program for any reason whatsoever. Points are not redeemable for cash in any way.

Rewards points, as well as any disclaimers, are subject to change by management at any time. The Program and benefits are offered at our sole discretion. We reserve the right to alter or waive any Program feature or benefit prospectively or retroactively, including, without limitation, participation fees, point accrual or redemption criteria, or to cancel or temporarily suspend the Program at any time without prior notice. Any such modifications and/or termination may reduce or eliminate your accrued points entirely.

We reserve the right to make appropriate changes to any accrued points reward with respect to BiteClub member activity. For example, if you are able to redeem more points than you have appropriately accrued due to a system or technological failure or malfunction or for any reason whatsoever, you agree that we may correspondingly reduce the number of points posted to your Program Rewards Balance to adjust for such excess redemption.

Points are forfeited if not joined as a member on the Bite Club App within sixty days. After redeeming points, the amount of points redeemed will be deducted from your total points. Points earned are available for redemption typically 24-48 hours after you have earned them. The updates will be posted to the BiteClub App and should be reflected online in your profile. Once you accumulate the required number of points, you will be eligible to redeem them at your favorite Cayman Islands restaurants.

Bite Club Social Media, 2023

  • The promotion is being run by Market Street Group in the Cayman Islands under it’s loyalty programme, Bite Club. 
  • The competition is open to anyone that likes, shares and follows Bite Club Cayman, excluding staff members of any of the Market Street Group restaurants, their close relatives, and anyone otherwise connected with the organisation or judging the competition.
  • This is a cross-channel competition and the winner will be chosen from either Facebook or Instagram. For the best chances of winning, you can enter the competition on both Facebook and Instagram.
  • There is no entry fee and no purchase necessary to enter this competition.
  • By entering this competition, an entrant indicates his/her agreement to be bound by these terms and conditions.
  • The route to entry for the competition and details of how to enter are via or 
  • The closing date for entry will be the 10th of March, 2023. After this date, no further entries to the competition will be permitted.
  • No responsibility can be accepted for entries not received for whatever reason.
  • The rules of the competition and how to enter are as follows:
    • Like the Bite Club Instagram or Facebook post/video
    • Follow Bite Club Channels
    • Share the post/video
    • Tag 4 friends in the comments
  • The prize is as stated; no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability, and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  • The winner will be notified by DM on Instagram/Facebook within 28 days of the closing date. The winner will only ever be contacted by Bite Club official social media channels. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner. 
  • The promoter will notify the winner of how to claim their prize.
  • The app must be downloaded, and the winner has to sign up as a member to claim their prize. 
  • The promoter’s decision in respect of all matters to do with the competition will be final, and no correspondence will be entered into.
  • Points can be redeemed via the Bite Club App.
  • Points will be allocated to the Bite Club member number/account of the winner chosen via social channels. 
  • The points can be redeemed in any of the Bite Club restaurants, which are:
    • Bonfire Urban Kitchen
    • Craft Food & Beverage Co.
    • Fresh Kitchen & Coffee
    • Guy Harvey’s Boathouse Grill
    • Lone Star Bar & Grill
    • Mizu Asian Bistro & Bar
    • Pani Indian Kitchen
    • Saltwater Grill
    • The Brooklyn Pizza & Pasta
    • The Waterfront Urban Diner
    • The White Whale Pub & Ale
    • Twist Beer and Wine Garden